Question 1

How do virtual lessons work?

Accepted Answer

Lessons run inside the app. At your lesson time, open My Lessons and hit Join — you'll get a prejoin screen to check your mic and camera, then a video room with in-call chat. Nothing to install.

Question 2

How long is a lesson?

Accepted Answer

You choose 30, 45 or 60 minutes when you book, based on what your teacher offers. Thirty minutes suits younger students and busy weeks; an hour suits deep repertoire work.

Question 3

What does a lesson cost?

Accepted Answer

Teachers set their own rate above a minimum of $40 for 30 minutes, $60 for 45 and $80 for an hour. Every profile shows the exact price before you book.

Question 4

Can I take lessons at home instead of online?

Accepted Answer

Yes, where a teacher offers it. Book the first in-home lesson through the site and continue directly with your teacher afterwards, with no further platform fee.

Question 5

How do I pay?

Accepted Answer

Through secure checkout at booking. You can pay per lesson, buy a discounted 4-lesson pack, or start a weekly recurring plan. Every payment gets a downloadable receipt in My Lessons.

Question 6

Can I reschedule or cancel?

Accepted Answer

Yes. Open My Lessons, pick the booking, and choose Reschedule to move to another slot in your teacher's availability, or Cancel. Please give as much notice as you can.

Question 7

What if I cancel a weekly plan?

Accepted Answer

Your access and recurring slot stay active until the end of the period you've already paid for, then the plan stops. Plan upgrades and downgrades take effect immediately and are pro-rated.

Question 8

Do I need my own instrument?

Accepted Answer

Yes for practice — that's where progress happens. Your teacher can advise on beginner-friendly instruments and rentals before you buy anything.

Question 9

What equipment do I need for online lessons?

Accepted Answer

A laptop, tablet or phone with a camera, a stable connection, and headphones. Position the camera so your teacher can see your hands and posture, not just your face.

Question 10

How do teachers get paid?

Accepted Answer

Teachers connect a payout account and receive 90% of each online lesson automatically after the booking clears. There's no monthly fee to teach.

Questions, answered